p o l i c i e s

List of Terms & Conditions


In order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and "Vaikundam Legacy, Vaikundam Agrotech Ltd" (hereinafter called 'Management') under which rooms are permitted to be used by the guest(s) :-

1. Tariff : The tariff is for the room only and is exclusive of any government taxes applicable. Meals and other services are available at extra cost.
2. Payment Methods : For prepaid reservations, you have to pay in advance either by a valid credit card or by bank transfer. For non-prepaid reservations, upon arrival, you can pay cash or by a credit card.
3. Check-In : Check-in time is 2 p.m. Please present your ID Card, Passport or Temporary Residence Card upon check-in. By Law visitors must present personal documents for hotel records. Early check in may be provided subject to availability.
4. Departure/Check-out : Checkout time is 12 noon. Please inform the reception if you wish to retain your room beyond this time. The extension will be given depending on the availability.
5. Guest's Belongings : Guests are particularly requested to lock the door of their rooms when going out or going to bed. For the convenience of the Guest, electronic safety lockers are provided in the room to store any valuables. The Management will not in any way whatsoever be responsible for any loss/or damage to the Guest's belongings or other property from either the hotel room or the locker or any other part of the hotel for any cause whatsoever including theft or pilferage.
6. Damage to Property : The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.
7. Management's Rights : It is agreed that the guest will conduct himself/herself in a respectable manner and will not cause any disturbance within the hotel premises. The Management has the right to request any guest to leave if he/she is behaving in an unacceptable manner.
8. Relation between Management and guest : Nothing hereinabove shall continue or be deemed to constitute, or create any tenancy or sub-tenancy, or any other right to interact in the hotel premises or any part of portion thereof, in favour of any guest or resident or visitor, and the Management shall always be deemed to be in full and absolute possession of the whole of the hotel premises.
9. Government rules and regulations and application of laws : Guest are requested to observe, abide by, confirm to and be bound by all applicable acts and laws and Government rules and regulations in force time to time.
10. Photographs and Videos : Using photographs and videos taken in the hotel for commercial or public purposes is illegal. Those who do so will be subject to prosecution.

THE MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, OR ALTER OR AMEND ANY OF THE ABOVE TERMS AND CONDITIONS AND RULES.


Cancellation/Refund Policy

Between 7 to 15 days from check in - 50% refund

Between 3 to 7 days from check in - 25% refund

Within 3 days from Check in - no refund


Check-in - Check-out

Check-In : Check-in time is 2 p.m. Please present your ID Card, Passport or Temporary Residence Card upon check-in.
By Law visitors must present personal documents for hotel records. Early check in may be provided subject to availability.

Check-out : Checkout time is 12 noon. Please inform the reception if you wish to retain your room beyond this time. The extension will be given depending on the availability.


List of Complimentary Inclusions

Free wi-fi, Free parking, In-Room Tea/Coffee Maker, Swimming Pool, Cycling, Kids Play Area, Trekking, Outdoor Sports and Indoor games, Complimentary breakfast